Policies & FAQ

When will my order ship?
Orders in stock are usually shipped within 1–3 business days. For large or bulk orders, please allow up to 3–5 days for your order to go out.
  
What shipping methods do you use? 
We primarily ship our orders using registered articles with Singpost..
 
Where do you ship?
We shipped almost everywhere. Drop us a note if you’re having trouble placing an order.
 
What if my tracking number doesn't work?
Confirmation is sent when your shipping label is printed, please allow up to 12 hours for this information to be updated.
 
How long does it take for a refund to go through?
We will process your return as soon as we receive it. If you paid by Paypal (that’s the only channel we have for now actually), the refund will be instant.
 
Do you take custom orders?
We are unable to make custom pieces for individuals most of the time (although there are plans to do it in the near future). However, we can accommodate special collaboration projects with larger quantities. Drop us a note to get the conversation going.
 
Where can I purchase your products?
We are currently only selling our apparels on our website. We do occasionally bring our apparels nearer to you at various events and designer markets. Follow us on Facebook, Instagram or Twitter to get the latest updates.
 
What if I want to sell your apparels in my store?
We would very much like to work with stockists (that’s what they call nice people like you). Send us an email at sales@flagrantagenda.com with a link to your website, other brands carried, pictures of your store. We will get in touch with you within 1–3 days. 

What if I'm experiencing issues with your website?
If you are having trouble checking out or other website issues, please email us at hello@flagrantagenda.com. We will respond to you as quickly as possible.


Having an issues with our apparels?
We would like to know your concerns. Drop us an email, text us on whatsapp or tweet us to tell us what’s bothering you.

If you wish to do a return or an exchange, please include a note to tell us if you are doing a return or an exchange and mail the apparels to:

Flagrant Agenda Pte. Ltd.
10 Anson Road,
#26-04, International Plaza,
Singapore 079903